Intellectual Property Issues
If you believe that an app on the App Store infringes your intellectual property rights, you can submit a claim at the following link and Apple Legal will put you in contact with the provider of the disputed app:
App Store Content Dispute
App Name Issues
If you believe that an app is preventing you from using the app name that you have rights to use, you can submit a claim at the following link. Where appropriate, Apple Legal will forward your contact information and claim to the developer of the blocking app so that they can contact you directly.
App Name Dispute
App Removals and Appeals
Apple sometimes receives notices that require us to remove content on the App Store. We may also remove content for the reasons set forth in the App Review Guidelines or any of our agreements with you. Apple will notify you when, where, and why an app is removed from sale, with the exception of situations in which notification would be futile or ineffective, could cause potential danger of serious physical injury, could compromise Apple’s ability to detect developer violations, or in instances related to violations for spam, phishing, and child exploitation imagery. Whenever possible, apps that are removed from the App Store will only be removed in countries and territories specific to the issue, and will remain available in locations that aren’t impacted. If you believe your app should be reinstated on the App Store, you can appeal the removal:
App Removal Appeal
Search on the App Store and Mac App Store allows customers to find apps, games, stories, categories, in-app purchases, and developers. Searches use app and in-app purchase metadata from your product page to deliver the most relevant results. We’re constantly evolving how search works to serve the best results to customers’ queries. When customers search for an app, the App Store returns a list of apps that are ranked based on a number of factors, including text relevance (matches for the app’s title, keywords, and primary category) and customer behavior (downloads and the number and quality of ratings and reviews). In addition to getting results for their specific search query, customers are shown suggested search terms to help them find what they’re looking for. They can also view Trending Searches to see what other customers in their region are interested in.
App Store editors write stories that showcase apps in interesting and informative ways. Our editors base their decisions on a variety of factors, all of which amount to a great product that customers will love. There is no paid placement or checklist of requirements for apps we write about or feature.
Stories. App Store editors talk about apps that have a unique story for example, a behind-the-scenes look at how a developer launched an app that disrupted an industry or how an app helped a customer solve a unique problem.
Apps and Games. When considering apps to feature, our editors look for high-quality apps across all categories, with a particular focus on new apps and apps with significant updates. Factors that our editors consider include:
- UI design: the usability, appeal, and overall quality of the app
- User experience: the efficiency and functionality of the app
- Innovation: apps that solve a unique problem for customers
- Localizations: high-quality and relevant
- Accessibility: well-integrated features
- App Store product page: compelling screenshots, app previews, and descriptions
For games, editors also consider:
Managing Users and Roles
The person who enrolled in the Apple Developer Program is the Account Holder, and has full access to App Store Connect. The Account Holder can provide access to additional team members by adding them Users and Access in App Store Connect. User access can be limited to certain development tools and specific apps. If a user needs full access, you can assign them the Admin role.
Note: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. They will not receive access to other membership tools and benefits.
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